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Branding > Customer Relationship Management (CRM)
The following information is about Customer Relationship Management (CRM).
Customer Relationship Management (CRM) Defined
The coherent management of contacts and interactions with customers. (This term is often used as if it related purely to the use of IT, but IT should in fact be regarded as a facilitator of CRM.)
This definition is in context to Branding. See more contextual defintions for Customer Relationship Management (CRM).
Small Businesses Show Social Networks Some Love
Published July 3, 2009, 9:01 pm, CRM Magazine
AMI Partners research indicates that small businesses aren't slow to get social, in part because the lines are blurring between professional and personal use of social networking.
Netsize Provides SMS plug-in for Microsoft Dynamics CRM
Published July 2, 2009, 10:00 pm, CRM Today
Netsize, a leading mobile commerce and communications enabler, announced the availability of its Netsize SMS plug-in for Microsoft Dynamics CRM on Microsoft’s open source platform CodePlex.
Spotlight conversation: The evolution of CRM
Published July 2, 2009, 11:23 am, DMNews
Janet Rubio, chief insights officer at Engauge, discusses the evolution of CRM.
Plex Systems Named Champion In Aberdeen Research's 'ERP In Manufacturing' Report
Published July 2, 2009, 4:06 am, SupplyChainSolutions - SupplyChainMarket
Plex Systems, Inc., providers of Plex Online ERP software for manufacturers, today announced it has been named Champion in Aberdeen Group's "ERP In Manufacturing" AXIS report.
Good Data and NetSuite Integrate On-Demand Analytics Service with SuiteCloud Platform
Published July 1, 2009, 3:30 pm, CRM Today
Good Data, a leading provider of on-demand, collaborative analytic solutions, today announced the integration of its on-demand analytics service with NetSuite, the industry's leading on-demand business management suite.
Infinity Info Systems a Finalist for 2009 Worldwide Microsoft Dynamics CRM Partner of the Year
Published July 1, 2009, 3:30 pm, CRM Today
Infinity Info Systems (www.infinityinfo.com), premier provider of customer relationship management (CRM) and business analytics solutions, was chosen by Microsoft as a finalist for the prestigious Partner of the Year Award in the category, Microsoft Dynamics CRM. Infinity was selected as a finalist from more than 2,000 nominations worldwide and will be recognized at the 2009 Microsoft ...
Competition, economy prod CRM implementation
Published July 1, 2009, 8:06 am, WebCPA
There's a perfect storm brewing in the accounting profession and it directly relates to the slow adoption of customer relationship management systems - at least according to Danny Estrada, CRM practice director at New York reseller Net@ Work.
Verint Witness Actionable Solutions Adds Multiple Awards to Portfolio, Reinforcing Innovation and Leadership in ...
Published July 1, 2009, 5:30 am, Business Wire via Yahoo! Finance
MELVILLE, N.Y.----Verint® Systems Inc. today announced that it has received several new awards for its next-generation Impact 360® Workforce Optimization suite and corporate leadership.
Smaller firms still buying ERP applications despite downturn
Published July 1, 2009, 12:37 am, Zawya
01 July 2009 Small- and medium-sized firms in the Middle East are still buying enterprise resource planning (ERP) applications and upgrades despite the economic downturn.
Client Profiles Selected as 2009 Microsoft Dynamics Partner of the Year
Published July 1, 2009, 12:12 am, PRWeb
Award recognizes Microsoft partners who have exhibited excellence in providing superior solutions to clients in the professional services industry. (PRWeb Jul 1, 2009) Read the full story at http://www.prweb.com/releases/2009/07/prweb2589974.htm
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